
Business Process Improvement was the focus of a specialised seminar on the future of business processes, held at Global Link on October 26, from 9:30 AM to 12:30 PM. It asked a practical question: why and how can small businesses improve the way they work?

Business Process Improvement for Small Businesses
Small businesses often grow fast and informally. Tasks live in people’s heads, not in systems. That works for a while, then errors, delays and burnout begin. Improving processes means making work clearer, faster and easier to repeat. Read more about business process management.
Seminar Program
- 9:30 – Opening talk: The future of business processes, Dr. Amir Harandi (PhD, Strategic Management)
- 10:00 – Process approach and process mapping, Mojtaba Gheisar (MBA, Lead Quality Systems Auditor)
- 10:30 – Networking and refreshments
- 11:00 – Business diagnosis and recommendations, Dr. Ali Izadi (Lead Management Systems Auditor)
- 11:30 – System implementation examples for SMEs, Rashid Golchin (Senior Integrated Systems Consultant)
- 12:00 – Round table, Q&A
Each talk connected theory with real examples, so participants could see how Business Process Improvement looks inside a small or medium-sized company.
Why Business Process Improvement Matters Now
Customers expect speed and consistency. Owners need time to think about growth instead of fixing the same problems every week. Clear processes make both possible, and they make it easier to hire, train and scale. Even simple steps, like writing down how a task is done or using one shared tool for orders, can save hours every week and reduce mistakes that cost customers.
The seminar was organised with Artintech and included a free VIP registration code for guests. 📍 88 Doncaster Avenue, Markham, ON L3T 1L3.
Business Process Improvement | سمینار تخصصی آینده فرآیندهای کسبوکار
چرا و چگونه کسبوکارهای کوچک میتوانند فرآیندهای خود را بهبود بخشند؟ این سمینار ۲۶ اکتبر، ساعت ۹:۳۰ صبح تا ۱۲:۳۰ بعدازظهر، با سخنرانی دکتر امیر هرندی، مجتبی قیصر، دکتر علی ایزدی و رشید گلچین و یک میزگرد پرسش و پاسخ در گلوبال لینک برگزار شد؛ فرصتی عالی برای آشنایی با آخرین تحولات در فرآیندهای کسبوکار و شبکهسازی با متخصصان.
About Global Link
Global Link Trade Hub is a community and cultural centre at 88 Doncaster Ave in Thornhill. We bring together education, technology, art and business through workshops, concerts, competitions and networking events. Our goal is to create real experiences where families, students, creators and entrepreneurs can learn, connect and grow together. Business Process Improvement is one of the many experiences we create for our community.
Want to be part of the next one? See our upcoming events, browse past events, or contact us to host your own event at Global Link Trade Hub.