Refund Policy
At GlobalLink Trade Hub, we take pride in offering professional event spaces and services tailored to your business and event needs. We understand that plans may change, and we aim to provide a clear and fair refund policy.
Booking Cancellations and Refunds
We do not sell physical products, so returns are not applicable. However, we do offer refunds under the conditions outlined below:
1. Cancellation by Client
- Full Refund: If you cancel your booking 7 or more days before your event date, you are eligible for a 100% refund of the amount paid.
- Partial Refund: If you cancel 3–6 days before the event, you will receive a 50% refund.
- No Refund: Cancellations made within 72 hours (3 days) of the scheduled event are non-refundable.
2. Rescheduling
- You may request to reschedule your event at no additional cost at least 5 days prior to the event date, subject to availability.
- Rescheduling requests made within 5 days of the event will be considered case-by-case and may incur additional charges.
3. Cancellation by GlobalLink Trade Hub
In the unlikely event that we must cancel or are unable to host your event due to unforeseen circumstances (e.g., venue issues, emergencies), you will receive a full refund or the option to reschedule without penalty.
How to Request a Refund
To request a refund or cancellation, please contact us via:
📧 Email: info@globallinktradehub.com
🕒 Our support team is available Monday–Friday, 10 AM to 6 PM.
All refund requests must be submitted in writing (email preferred) and include your booking reference number and the reason for cancellation.
How to Request a Refund
Approved refunds will be processed within 7–10 business days. Refunds will be issued to the original payment method used during booking.
We reserve the right to modify this refund policy at any time, and changes will be posted on this page.